Privacy Policy
Last updated: October 6, 2022
Welcome to The Wayside Inn! We are located at 4344 Columbia Road Ellicott City, MD 21042. The Wayside Inn ("Company", "we", "us", or "our") has prepared this Privacy Policy to describe to you our practices regarding the Personal Information (as defined below) that we collect from users of our website, located at https://www.waysideinnmd.com/ (the "Website") and through the use of certain third party booking engines (the "Web Application"), the Website and Web Application together are collectively referred to as the "Services." This Privacy Policy applies to your use of the Services but does not apply to any website, offering, product or service of any third party company, even if such third party website links to our Services. We do not control any such third party websites, offerings, products or services so please always review those applicable privacy policies before deciding to provide any information.If you do not consent to any of the terms included in this Privacy Policy, please do not use, or if you are already using, immediately discontinue your use of the Services. PLEASE NOTE THAT THIS PRIVACY POLICY ONLY APPLIES TO USERS WHO ARE 13 YEARS OF AGE AND OVER. IF YOU ARE A USER UNDER THE AGE OF 13, PLEASE DO NOT VISIT OR USE THE SERVICES.
Website and Web Application
As a part of the Services, you may access and login into the Web Application. The Web Application allows you to access certain features of the Services, including but not limited to, those features specific to booking and the vacation guides made available by Company from time to time. You may also share ideas, feedback and other content and materials through your use of the Services, as further described herein.
The Website provides users with the chance to learn more about Company, and the ability to post their thoughts and comments to the Website blog. Through the Website, users may view the various services offered by Company, learn more about the Web Application and post comments and thoughts on the Website blog.
How the Services Work
Our Services provide vacation-planning information, in addition to access to third party reservation engines made available via the Web Application.
So we are clear about the terminology we are using, when we use the phrase "Personal Information" in this Privacy Policy, we mean information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing information.
When we use the phrase "Anonymous Information" in this Privacy Policy, we mean information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of or contact with individual persons.
Children
Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age. If you are under 13 years of age, please do not use the Services.
California Privacy Rights
Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties or their direct marketing purposes. To make such a request, please contact us as specified below in this Privacy Policy.
A Note to Users Outside of the United States
Company is based in the U.S. If you are a non-U.S. user of the Services, by visiting the Website and/or using the Web Application, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than and less protective of Personal Information than the laws in your country. By providing your information and agreeing to the terms of this Privacy Policy, you consent to such transfer.
Information We Collect
Personal Information
In general, the Personal Information we gather enables us to provide the Services to you and helps us learn more about the use of the Services. Specifically, we collect the following types of Personal Information:
Voluntary Information
We also collect other types of Personal Information that you provide to us voluntarily, such as information that you provide directly to us in order to enable us to provide you with the Services. We may also receive requested information if you contact us via e-mail regarding support for the Website.
Bookings Made Online
When you make an online booking with us through the Services, your information is transmitted securely into our property management software. The property management software stores this information on our behalf for purposes of facilitating your reservation with us.
Usage/Account Information
We collect Personal Information that you submit to us voluntarily at registration and in the course of your use of the Website. To use our Services, we may require you to create an "Account" and we will collect your name, mailing/billing address, email address, phone number and location information, where applicable.
Communications
When you communicate with us by sending us an email, we will collect and store any information that is contained in your communications with us.
Email Subscribe Forms
To help keep you informed about our latest news, area information, specials and promotions, we may offer the opportunity to subscribe to our email list via various subscription forms throughout the Services. By subscribing you are requesting follow-up information from us and you agree that we will use your provided contact information for marketing purposes. You may unsubscribe to these emails at any time by following the unsubscribe link in the footer of all such communications.
Anonymous Information
We collect the following types of Anonymous Information:
Information Collected by Our Servers
To make our Website a more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Cookies
Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website.
Pixel Tags
In addition, we use "Pixel Tags" (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, which are used to track online movements of Web users.
How We Use Information
Personal Information
We will use your Personal Information to:
- Identify you as a user in our system
- To provide you with the online booking system made available via our property management system
- Facilitate the creation of and administration of your Account
- Allow you to communicate with other users of the Services
- Provide you with the Services and complete your transactions
- Provide you with customer support
- Help understand your needs and tailor the features and content of the Services to you
- Respond to and, as applicable, fulfill your requests, resolve disputes and/or troubleshoot problems
- Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes
- Improve the quality and functionality of the Services
How We Disclose Information
Personal Information
We may also disclose certain Personal Information:
Third Party Partners & Property Management Software
We will share the information you provide with us through your use of the Services to make an online booking with the third party that provides our property management software. This information, including your contact information, stay dates and any other information that you share with us via the property management system, may be used for future marketing purposes and as necessary to facilitate current and future bookings through our property management software.
Third Party Service Providers
We may share your Personal Information with our third party service providers who provide services such as data analytics, website hosting, payment processing (e.g., Stripe), information technology, customer service, email delivery, auditing, and other services.
Corporate Restructuring
We may share some or all of your Personal Information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.
Your Choices Regarding Your Information
Email Communications
We will communicate with you primarily in the form of emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings in your Account and/or clicking the "Unsubscribe" link at the bottom of each email.
Cookies
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
Changing or Deleting Your Personal Information
You may review, change, update, correct or delete the Personal Information in your Account by logging into your Account or by contacting us via phone at (410) 461-4636 or via email at waysideinnec@gmail.com.
Your Rights
Users located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemption provided by law, you may have the right to request access to information, as well as to seek to update, delete or correct any such information.
If you are unable to locate or use the applicable settings, please contact us for additional assistance via phone at (410) 461-4636 or via email at waysideinnec@gmail.com.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here https://www.waysideinnmd.com/privacy-policy and we will change the "Last Updated" date above. We will also send an email with a link to the updated Privacy Policy to the email address that we have on file for you.
Contact Us
We are here to help answer any questions you have about the Services and how we use your Personal Information. If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us:
Phone: (410) 461-4636
Email: waysideinnec@gmail.com
Address:
The Wayside Inn
4344 Columbia Road
Ellicott City, MD 21042